Westgate 4806

Westgate Resort & Spa | One Bedroom Royal Penthouse Suite

1 BR

1 Bath

Sleeps 4

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Westgate Resort & Spa | One Bedroom Penthouse Suite

Property Highlights

- Ski-in / Ski-out w/ Free Ski Valet

- Bright & Spacious Top Floor Westgate Penthouse

- Endless Resort Amenities: Fitness Center, Pools, Hot Tubs, Saunas, Full Service Spa, Room Service

- Cozy living Room with Vaulted Ceilings, Gas Fireplace, Queen Sleeper Sofa, HDTV

- Full kitchen, including cooktop, oven, refrigerator, dishwasher, and microwave

- Private Washer & Dryer

Bedroom Layout

Primary Suite: New King Intelli-Bed, Room Darkening Shades, Oversized Jetted Tub

Living Room: Queen size Sofa Sleeper (sleeps 2)

Experience comfort and convenience at our Westgate Resort and Spa Penthouse. Located on the top floor of Bison Lodge, our home boasts fresh vaulted ceilings and oversized windows.

Step inside and bask in the warm, inviting floor plan designed to make you feel at home. The floor-to-ceiling windows flood the space with natural light, allowing you to embrace the beautiful outdoors from the comfort of your living room. Relax on the bistro set, sipping your morning coffee or enjoying a glass of wine on a summer evening.

Our fully stocked kitchen is a culinary haven, equipped with top-of-the-line stainless steel appliances and all the necessary tools to whip up your family's favorite meals. From a coffee maker to a toaster, we have you covered.

Adjacent to the inviting living room is a stylish dining area that comfortably accommodates six guests. With a blend of local art and modern touches, this space offers both bench and chair seating for comfort.

The cozy living room features an HDTV above a breathtaking floor-to-ceiling rock gas fireplace. The switch-operated gas fireplace instantly creates a cozy atmosphere. Enjoy ample seating options, including a queen sofa sleeper and a love seat.

Prepare for a blissful sleep in our Primary Suite, which features a plush King bed. Unwind as you watch your favorite programs on the HDTV mounted above the dresser or read your favorite novel. The spacious en suite bathroom features a walk-in glass steam shower, dual vanities, and lockable doors for privacy. Adjacent to the bathroom is an oversized jetted tub, providing the perfect way to relax after an adventurous day.

Our home includes a private, stacked washer/dryer for added convenience. If you require larger machines, pay-per-load laundry facilities are available throughout the resort.

We highly recommend exploring the resort's impressive amenities by visiting their website for the most up-to-date information. With its refined and rustic elegance, Westgate is the ultimate choice for your next Park City getaway.

TOP REASONS TO STAY AT PARK CITY FIVE STAR WESTGATE RESORT AND SPA

* SERENITY SPA AT WESTGATE: This premier spa is over 30,000 square feet, with seventeen treatment rooms, steam rooms, lockers, saunas, and a hot whirlpool with a waterfall. It offers a full menu of spa services: Massages, Body Treatments, Facials, and Nail Services.

* DRAFTS SPORTS GRILL: Pizza, Burgers. Soups and Salads with plenty of big screen TVs to watch your favorite sports event. Children's menu.

* EDGE STEAKHOUSE: Experience the on-site award-winning restaurant - TripAdvisor rated the number one steakhouse in all of Park City. Fine dining is a delight at Westgate Park City Resort, where the award-winning Edge Steakhouse offers an exceptional menu and comprehensive wine list. Reservations can be made online or by calling the restaurant directly.

* POOLS AND HOT TUBS: The largest heated indoor/outdoor pool in Utah, a second outdoor pool and a quiet adults-only indoor pool, five hot tubs, two saunas, and two large steam rooms

* KIDS CLUB: State-licensed Kids Club for children ages 3-12 features fun-filled activities in one of two activity centers for kids. Please confirm operating hours and current regulations with the Westgate Resort.

* CONCIERGE AND GUEST SERVICES: Staff will answer questions, provide valet services, arrange dog sled rides, golf tee times, fly fishing, bobsled rides, hot air balloon trips, locate transportation to/from the Airport, and more.

* CHECK-IN AND LOBBY: Front desk service is available 24 hours/7 days a week.

* THE MARKET: Deli-prepared sandwiches, breakfast pastries, salads, groceries and newspapers, etc. The Market also features a state liquor store offering a selection of beer, wine, and liquor.

* SKIER SERVICES: Ski storage and equipment lockers are provided, and boots are dried overnight. Valets carry skis to and from the nearby Canyons Gondola. Ski rentals and tuning services are available.

* FITNESS CENTER: State-of-the-art cardio and weight training equipment in a modern facility with 4 TVs, four treadmills, four ellipticals, three bikes, weights, and 18 exercise machines.

* GAME ROOM: Arcade Air Hockey, 16 different arcade games

* SPORTS FACILITIES: Lighted tennis court, basketball, ping pong, and volleyball.

- Professional Cleaning Before Each Arrival

- 24/7 Dedicated Concierge Service (night or day, we're here for you)

- Convenient Keyless Entry System (no keys to pick up)

- Optional Mid-Stay Housekeeping Services Available

- Fresh Linens with Triple Sheeting (all bedding is washed after each stay)

* Special Offer * Ask Us About Our Free Ski and Snowboard Rentals

Note: Each property in our portfolio is individually owned and maintained. While homeowners may periodically update furnishings and decor, we will inform you of any significant changes before your stay.

3000 Canyons Resort Dr, #4806 Park City, UT 84098

Sleeping Arrangements

Primary Suite King

Living Room Sofa Sleeper Sofa Queen

Bathroom Configuration

Bathroom: Jetted Tub, Toilet, Shower

Property Rules

Check In: After 4pm

Check Out: Before 10am

Smoking: Not Allowed

Amenities

2 Communal Pools

3 Communal Hot Tubs

3 Resort Pools

Adult Relaxation Pool

Air Conditioning

Art Galleries

Bakery

Baking Sheet

Balcony

Bars

Base of Ski Resort

Bathtub

Bed Linens

Big Screen TV

Blender

Body Soap

Body Wash

Cable

Carbon Monoxide Detector

Cathedral Ceilings

Chef's Kitchen

Cleaning Available During Stay

Clothes Dryer

Clubhouse Sauna

Coffee Bar

Coffee Maker

Comcast TV

Communal Hot Tub

Communal Pool

Conditioner

Convenience Store

Cooking Basics

Covered Patio

DVD

Daily Cleaning Available

Deck

Department Store

Designated Workspaces

Dining Room

Dining Table

Dishes and Silverware

Dishwasher

Disinfected

Doctor

Eco-Friendly

Egyptian Theatre

Elevator

Enhanced Cleaning

Essentials

Event Friendly

Family Friendly

Fireplace

Fitness Center

Fitness Room

Free Parking

French-door Fridge

Full Kitchen

Game Room

Gas Station

Gift Shop

Golf Resort

Gourmet Kitchen

Great for Families

Grocery Or Supermarket

Gym

HDTV

Hair Dryer

Hair dryer

Hangers

Heated Pool

Heating

Hot Tub

Hot Water

Hot Water Kettle

Ice Maker

Indoor / Outdoor Resort Pool

Internet

Internet Access

Iron and Board

Jacuzzi

Jetted Tub

Kitchen

Laundry

Laundry Room

Linens Provided

Liquor Store

Long Term Stays Allowed

Luggage Drop Off Allowed

Marble Countertops

Meal Delivery

Meal Takeaway

Microwave

Mountain View

No Car Needed

Office

On Free Shuttle Route

Open Patio

Outdoor Furniture

Oven

Oven and Range

Park City Resort

Parking

Patio

Pharmacy

Plunge Pool

Prime Location

Private Balcony

Public Transportation

Refrigerator

Resort Access

Restaurants

Room Darkening Shades

Satellite or Cable

Shampoo

Shopping

Shower Gel

Ski In / Ski Out

Ski Valet

Ski-in/Ski-out

Smoke Detector

Stove

Supermarket

TV's in All Bedrooms

Toaster

Toilet Paper

Tourist Attraction

Towels

WIFI

Washing Machine

Wifi

Wine Glasses

Wireless Internet Access

Zip Line

arcade

fire extinguisher

games

great for kids

walk to skiing

ATM

Bar

Cafe

Concierge

DVD Player

Establishment

Garage

Gear Shop

Gondola

Health

Heat

Locality

Lodging

Micro Breweries

Nightlife Venues

Park City Historic Main Street

Park City Town Lift

Point Of Interest

Private Entrance

Recreation Facilities

Resort Village

Restaurant

Self Check-In

Ski Shops

Sojo Amenity Kit

Spa

Store

Wi-Fi

24-hour Front Desk

Lounge

Outdoor Pool

Electronics Store

Weddings

Indoor Pool

Room Service

Sauna

Steam Room

Map

Videos

Frequently Asked Questions

Are Cribs Available?

Westgate Park City Resort & Spa

Yes. They are available through Westgate resort. Just let us know if you'd like one in your room upon arrival and we'd be happy to help you arrange everything.

Daily Cleaning

Westgate Park City Resort & Spa

Is cleaning included with my stay?

Cleaning is not included but it is available. Please contact us directly for rates and scheduling.

Is daily cleaning included?

Westgate Park City Resort & Spa

No it is not. The cleaning fee covers only a departure cleaning on the day of your checkout.

However additional cleaning services are available and can be arranged as frequently as you would like for various charges (depending on the service you would like). Please let us know if you'd like more information.

How do I check in?

Westgate Park City Resort & Spa

You will check into Westgate Resort at the Front Desk and be given a key to your room.

Is there wifi access?

Westgate Park City Resort & Spa

Yes. Internet access is available as a courtesy service through the Westgate for the duration of your stay.

Do I have access to the WG pools & hot tubs?

Westgate Park City Resort & Spa

Yes, as our guest you have full access to all of the resort amenities.

Is parking included?

Westgate Park City Resort & Spa

Yes. Parking is available in a covered garage on a first come first served basis. Additional parking is available in an exterior lot. Valet parking is also available through the resort.

House Rules

Park City

Please treat this privately owned home respectfully, as you would your own.

We kindly ask that you respect all neighbors.
Please observe the quiet hours indicated in your check-in instructions. Typically quiet hours are from 10 pm to 6 am; Failure to comply may result in fines.
Our policy strictly prohibits parties. Violations may result in additional cleaning fees AND immediate eviction without a refund.
Kindly remove your ski boots upon entering the house.
This is a non-smoking home. Violations may result in additional cleaning fees AND immediate eviction without a refund.
Unless otherwise indicated, the home is not pet-friendly. Please, no pets in the home or on the premises.

No Large Parties

Park City

No Party Policy

As indicated on the rental agreement, all iTrip Park City properties have a strict no-party policy.

For everyone's safety, do not exceed the listed max occupancy of the home and amenities.

Unless otherwise listed, quiet hours are from 10 pm to 7 am. Please observe them and be respectful of the home and neighbors.

All properties and homes are non-smoking.

Parking rules must be followed. The city is very generous with its parking tickets and towing.

Violations are subject to immediate eviction without refund.

Please contact us if you have questions or concerns.

We appreciate your cooperation.

Reviews

5/5 stars

Great location! Shuttle service is phenomenal! Also loved the Ski ‘N See delivery option. Unit does need a new coffee maker.

- Julie

5/5 stars

Our first time in Park City, and we could not have asked for a more perfect stay!! The condo, amenities, grounds and location were exactly what we were looking for...and we found it here at Westgate! Would highly recommend to anyone coming to Park City for a visit.

- Kimberly

Thank you for your review, We are so happy to hear that you had a great time. The Westgate indeed has everything in one and is pretty hard to beat ! We appreciate recommending Westgate and don't forget to have them book with us for a spotless vacation ! We hope to see you again in the future !

- Manager Response

5/5 stars

Hi, we are somewhat local living out West in Tooele Valley, but decided on a whim to head up to Park City Canyon's Village for the festivities for the 4th of July. Due to a slight snafu with the room we originally booked off VRBO, we ended up in this property. The property was very well maintained and had everything that we needed to make our stay comfortable. The staff at iTrips who manages the property was extremely attentive and ready to make sure that all was right with our room and stay. We had such a great time, we'd definitely want to reserve this exact residence the next time we get away to Park City. Cannot say enough good things about the property, including the Westgate Resort & Spa property and their employees. Everyone was extremely helpful and welcoming.

- Lauri

Dear Lauri, Thank you so much for your kind words and for staying with us! We are so happy to hear you loved your home away from home at the Westgate ! It was our pleasure to host you and we hope you will come back to see us again soon!

- Manager Response

5/5 stars

We had an amazing time at the Westgate. From prior to arrival through our departure, I received text reminders and check-ins to be sure all was well. Our unit was lovely!! We will definitely stay at the Westgate again. Thank you!!

- Andrea

5/5 stars

The suite at Westgate was very nice and as described. The owners were incredibly responsive to everything. A great trip. Lots of snow and fabulous skiing.

- Nancy

5/5 stars

I stayed here with my husband and 11 month old baby. It was the perfect size for the 3 of us. We loved all the resort amenities like the multiple hot tubs, pools, ski valet (this is truly an amazing service) and the on-site restaurants and market. You truly don’t have to leave the resort for anything. The restaurants even deliver to your room. The shower was so nice - big and had a steam feature! Bed was comfy. Living room and kitchen had everything we needed. Will definitely be back.

- Kristin

Dear Kristin, Thank you for staying with us and for sharing your valuable feedback with us. We're happy to hear that this home had the perfect size for you. The resort amenities are pretty incredible and hard to beat! Again thank you for the Five Stars. We hope to host you again in the future.

- Manager Response

5/5 stars

Nice place to stay with great views.

- Tim

Hello Tim. We are so happy to know you found the place nice and the views are perfect indeed. We would love to host you again next time!

- Manager Response

5/5 stars

The host was easy to communicate with. They sent plenty of reminders and were quick to answer any questions. It was a beautiful property and the perfect weekend stay.

- Austin

Hi Austin, Thank you so much for your kind review. Indeed ! the home was beautiful and is perfect for a weekend getaway. We look forward to hosting you again in the future!

- Manager Response

5/5 stars

Cozy Condo in great location!

- Lisa

Hello Lisa! Thank you for your review. Glad the location worked out well for you. It is indeed very convenient. Please come again sooon!

- Manager Response

5/5 stars

This is a great location with many services available. I prefer the Canyons over the Park City side. Seems a little nicer and great restaurants. One of my favorite amenities was skier services where they pickup your skis at the base of the mountain and there is a drop off location for the week. Other great services include a shuttle to four stops around town, locker rooms for all your gear, nice pools, and a steamer in our shower. Especially nice with the dry air!

- Julie Rosenthal

Hi Julie, thank you for staying with us and sharing your review. We are happy that you were able to take advantage of our home's location and its services. We hope to see you again on your next ski trip to Park City!

- Manager Response

5/5 stars

This is our second time staying at the Westgate Resort in Park City. We enjoyed this unit more so than our first stay, which was a studio. The room was spacious and clean. Plenty of space for our family of four. The appliances and kitchen ware met all our needs to eat breakfast, lunch, and a few dinners. The bed was comfortable. The pull out couch worked fine for our kids. We did have to request a blanket for the pull out as it only had a light sheet. The booking company was quick to respond to our request at 9pm and had a blanket delivered right away. We loved the steam shower in the unit. The ski valet is definitely a nice perk, especially when skiing with kids. Our 4yr old son hurt his knee skiing on day 1, so we opted for the kids club the rest of our stay. He had a great time there and couldn’t wait to go back. We enjoyed the pool and ping pong tables in the evening. And it was nice to have Netflix and Amazon prime in the room. We’d definitely stay in the unit again. Thx for the great family memories!

- Josh

Dear Josh, Thank you for staying with us and thank you for the review! We are glad to know you family enjoyed the unit. We do our best to provide the best experiences for our guests. We are always happy to help. We look forward to having you again soon!

- Manager Response

5/5 stars

Everything about this rental was amazing!! Me and my husband enjoyed our stay. This place has great service and is so close to the ski lifts. The rental was stocked with everything needed for our stay. We will definitely be back.

- Cristin

Hi Cristin, we are happy to hear that you and your husband had a wonderful stay with us. We look forward to your return to Park City!

- Manager Response

5/5 stars

Beautiful condo. All amenities!

- Ellie

Thank you Ellie, we are happy you are happy! Please come back soon!

- Manager Response

5/5 stars

Enjoyed this beautiful place to the fullest! It had everything you would have at home! I would love to come back and stay during the winter. Highly recommend it!

- Maribel

Thank you for your kind words, we look forward to hosting your winter stay.

- Manager Response

5/5 stars

Our stay has been fantastic without any hiccups! The room is spacious and has every amenity! My wife thouroughly enjoyed the onsite spa and said it was the “best spa experience of her life”. The shuttle to Park City elsewhere has been so great as well! For the price we just can’t recommend this place enough!

- Chris

Thank you so much for the wonderful review. We couldn't be more happy to know that your wife enjoyed the onsite spa and it was the best experience. We look forward to having you back soon!

- Manager Response

4/5 stars

The room was nice and everything functioned well. There were some dings in the furniture, but not many and it didn't detract from the experience. The laundry closet door didn't open great, but it worked fine enough. Everything worked as expected and the resort was nice. Checkout was easy.

- Derek

Dear Derek, Thank you for your review. We are happy to hear you enjoyed the home and resort. Thank you for letting us know about the laundry closet door, we got that taken care of right away. Please come back and stay again soon!

- Manager Response

4/5 stars

I booked the penthouse for a five night stay to act as a retreat space as the actual retreat I was supposed to attend that was canceled because of Covid. I needed a quiet place to attend online. It was a great spot to do so. There is a little construction going on outside, but it was not a problem. Lovely bathtub, lovely shower. Furniture is a bit dated but totally sufficient.

- Georgia

4/5 stars

The place was great for our family. All of the amenities were available and the ski on and ski off was super convenient. The only thing that I will warn people about is the size of the complex. It can be a little daunting until you get a feel for where things are located. Once you get a feel for that (which took us about a day), it was very accommodating.

- JAMES

5/5 stars

We loved everything about our stay here! The suite was cozy and comfortable, and it had everything we needed. Westgate also has all the amenities that made our time there easy and fun. We will definitely be back!

- Annie

Dear Annie, Thank you for your awesome review! We are happy to hear you are happy! Please come back soon!

- Manager Response

5/5 stars

Great place! The Westgate has great amenities and is so convenient for skiing, the ski valet service was great and so nice! The shuttle went everywhere needed and the spa is great a well! The room was great, loved the steam shower after a day of skiing.

- Terri

Dear Terri, Wow, thank you for your kind words! Please come back and stay again soon!

- Manager Response

5/5 stars

Great stay!

- Andrew

Dear Andrew, Thank you! Please come back anytime

- Manager Response

5/5 stars

Gorgeous unit! Love the view of the sunrise over the mountain. We’ve stayed at he Westgate 4 times now and have to say the service wasn’t the best this time around. iTrip made the entire process easy and seamless for us! And gave us a 2.5 hour earlier check-in when requested. I will always check iTrip first next time traveling out to Park City!

- Melissa

Dear Melissa, WOW! What a kind review, thank you so much for sharing your experience with us! We hope you will come back again soon!

- Manager Response

5/5 stars

We had a great stay! We enjoyed the ski in, ski out and how everything is in walking distance. The room was perfect set up with everything you need to relax and feel at home after a long day

- Amy

Good afternoon Amy. We are so happy to read that you enjoyed your stay with us. We look forward to hosting your next adventure. Thank you.

- Manager Response

3/5 stars

I will start with the negatives of our stay at Westgate. Parking - was horrible if you were staying in Moose or Bison lodges because you had to walk a quarter mile just to get to your elevator to get to your rooms. There should really be parking directly connector to those lodges. Housekeeping - When we arrived the housekeepers turned on the "cleaning cycle" to the oven so the room smelled as if it was on fire. We had to cancel the cycle, open all the windows and blast the AC just to get the smell out. Bathroom - there was no fan in the toilet closet so any and all bathroom sounds/smells were shared with the entire villa. Now the good Plenty of space and a great layout. We enjoyed the soaker tub and steam shower. Having a full kitchen would be nice if we were staying much longer. Bed was comfortable however we are hot sleepers so whatever the mattress was made out of made us both sweat profusely. The Spa was a nice bonus to have on the resort and the people there were great. DBB had great food and drinks however was surprised that if we did not have a reservation we had to wait so long to sit down to just grab a drink.

- Shaun

Hello Shaun, Thank you for staying with us. We are happy to hear you enjoyed the home and that it was spacious for you. I agree the kitchen is fantastic and is stocked for making meals at home! We are glad to hear you found the beds comfortable! The linens are high end and are so soft! Next time you stay if you get too hot please keep in mind that the windows are operable and there is climate control in each room so you can set it as low as you need to sleep cool and comfortable. The cleaning crew has specific things they are doing to clean to help the spread of COVID-19; we are sorry to hear that the cleaning odor was offensive to you. The Westgate has the BEST amenities! Aside from the free ski valet and serenity pool, the spa is a favorite amenity! I will pass your compliments onto the Westgate staff. Having on site dining and bars is another great feature of staying at the resort. Reservations are required currently to help with social distancing and to avoid the spread of COVID-19. Reservations can be made from a cell phone or from the phone in the room. Regarding parking, the resort is quite large and they do provide a lot of garage parking. Valet parking is available for our guests, you can just pull up to the front door and they will park it for you. When you need your car you can call down from your room and they will have it waiting for you at the front door. Guest services can help load/unload your luggage as well. We hope you will come back and stay again soon!

- Manager Response

5/5 stars

This property is excellent! It's in a great location, has very modern features, and very clean. My kids enjoyed the game room and pools which are very near. We had a great time and look forward to coming back soon.

- Eric

Dear Eric, Thank you so much! We are happy to hear you enjoyed the home, location and the resort! It is a perfect place for families, there is so much to do! We hope to see you again soon!

- Manager Response

5/5 stars

We had an amazing time and we are planing to come back. The apparent is in a mint condition, the amenities and ski service are excellent.

- Damir

Dear Damir, Thank you so much! We are so happy you are happy! Please come back soon!

- Manager Response

5/5 stars

Great place to stay. Hospitality of the staff here is outstanding!

- Jason

Dear Jason, Thank you so much! We are thrilled to hear you enjoyed the home and your stay! We hope to see you again soon!

- Manager Response

5/5 stars

Everything went well. Nice room, facilities etc. Great location right off ski lifts within the resort village with all gym, pools, shops, restaurants

- Alex

Thank you Alex!

- Manager Response

5/5 stars

We enjoy our stay every time we visit park city. We have stayed at Westgate the part four trips. Great family resort with many thing to do in the winter or summer.

- Angie

Dear Angie, Thank you for staying with us! We are happy to hear you enjoyed your stay at the Westgate! We look forward to hosting you again in the future!

- Manager Response

4/5 stars

The facilities are very good and service is great. The property layout is very unusual and pools could use more timely service. Would stay there again given the location and service.

- Michael

Dear Michael, Thank you for staying with us! We are glad to hear enjoyed the Westgate Resort. We hope to host you again in the future!

- Manager Response

5/5 stars

Everything about our trip was as described. iTrip was communicated well and was responsive to our questions and request. I would highly recommend iTrip.

- Carl

Dear Carl, Thank you so much for staying with us! We are thrilled to hear you had a wonderful time. We hope to host you again soon!

- Manager Response

5/5 stars

Clean, quiet and comfortable. We enjoyed it so much we will be back next month!

- Annette

Dear Annette, Thank you for choosing to stay at our Westgate 1BR Penthouse suite and for sharing your positive experience with us and future Guests. Your review says it all and we look forward to your next visit. Safe travels ahead. Warm Regards, Reservations Team, iTrip Park City

- Manager Response

3/5 stars

I wouldn't say this is the "dream penthouse" as depicted in the description. Our "view" was the maintenance side of the property with mountains in the background. There were a few maintenance issues that didn't get fixed during our stay and when we requested a mid week sheet change it was an extra $100 (just to change the sheets.) The headboard on the bed is really gross with stains and the bed is super used and could use to have the mattress and pillows replaced. It would have been nice to have carts for luggage accessible since it's 4 floors and two long hallways to load and unload the vehicle--a lot of hassle especially with small children. Our stay overall was okay, but I wouldn't stay here again.

- Holly

Dear Holly, Thank you for staying with us and our apologies that your experience was not 5-star. We have since made a lot of updates to the property and conduct deep cleans of every property throughout the season. Orientation in Westgate can be a little tricky to get used to, but more signage has been added and resort maps have been updated. Thank you again for your business and hope that you will visit Park City again in the future. Warm Regards, Reservations Team, iTrip Park City

- Manager Response

3/5 stars

The condo was excellent value for the money spent however it needed the mattresses to be replaced. They were not very comfortable both the bedroom mattress and the pull out bed. The views were fantastic and it was very spacious with all the amenities.

- A TripAdvisor Member

Thank you for your business and for your feedback on the mattresses. We have passed those onto the Owner and they were scheduled to be replaced. The resort itself has great access and amenities and we're happy that your enjoyed everything. Safe travels and we hope you visit Park City again. Best Regards, Reservations Team

- Manager Response

4/5 stars

The 1 bedroom penthouse unit was very nice with a nice view of the mountains. A ski-in ski-out facility with ski valet service. You can leave your skis and boots with the valet service and have it ready for you in the morning. They will even dry your boots for you. The shower and sauna function in the suite were excellent. The shuttle service was good and got us everywhere we wanted to go for free (dinning, shopping, Olympic museum, etc.). Unfortunately the service at Westgate was suboptimal. We were there during a busy time (first week in January) and the staff seemed overworked. We were not able to check into our unit until past 6 PM despite the fact that we arrived in the morning. We had planned to ski that day but we were not able to due to the fact that we could not use the suite to change and get our gear ready. The suite had a fold-out bed in the living room but no blankets or pillows. When we called for a blanket they would not deliver it to the room and I had to go and get it at the front desk myself. The kitchen did not have pots and pans for cooking. One evening, we had made reservations to their 5-star steak house but they managed to lose our reservations and were quite unhelpful about accommodating us for dinner. We just had to go to town somewhere else (fortunately there are lots of good restaurants in Park City). The Westgate buildings are a little complicated to navigate and they connect at multiple different levels. After a couple of days it made more sense. For instance, the place where you pick up and drop your ski boots is at a different level from where you go out to the ski area and lifts. Walking from there to the lifts and gondola is easy.

- Andre H

Dear Andre, Thank for you choosing to stay at our penthouse suite at Westgate and for sharing your feedback. We're very pleased to know that the condo suited your needs for your Park City vacation and that you also enjoyed some of the unique amenities at the resort - ski valet, largest indoor-outdoor pool in Utah, etc.. The view from the balcony and master bedroom is certainly beautiful and we did upgrade the cookware for the kitchen, so it's good to know that they were useful during your stay. I do apologize for the sub-par service you received at Westgate. They do sometimes get overwhelmed during the high season and I'm sorry that they were not as accommodating and helpful as they should be. Despite all that, I hope you enjoyed your Park City vacation and choose to visit our small town again. Best Regards, Anna Park City Vacation Properties

- Manager Response

5/5 stars

The condo was beautiful!!! Gorgeous views - very clean - very quiet! We will definitely be going back! The Property Mgmt. company has been highly professional. We will be renting from them again & look forward to returning to the Royal Penthouse! :)

- A FlipKey verified reviewer

Dear DiDi, Thank you for staying with us again at our Westgate 1 Bedroom Royal Penthouse condominium in Park City and for sharing your feedback. We are very pleased to hear that you thoroughly enjoyed your vacation and found our service to be professional and friendly. We greatly appreciate your recommendation and patronage and look forward to your return next year! Thank you again for your thoughtful review and business. We look forward to your next visit. Best Regards, Anna Park City Vacation Properties Inc., iTrip.net

- Manager Response

5/5 stars

Quiet, comfortable, relaxing and refreshing is how I would describe or stay at Westgate. All the amenities at the resort were fantastic and the restaurants were five star worthy. Our room was spotless and well equipped with everything we needed to make our stay comfortable. The staff was always friendly and attentive to details and responded to our requests quickly. We will planning a return trip to the Westgate Resort!

- A FlipKey verified reviewer

4/5 stars

The Westgate is definitely a 5 star resort - they have it all and are very friendly. Pc Vacation Properties was quick to move us out of this room because of the aC malfunction, so that was good, but they are not keeping on top of the room amenities as they should, and when we pointed some of the issues out (ie: coffee maker not working and the carafe missing from blender), they did not respond to my emails, so I had the resort take care of them. They appear to manage units that either they own or manage for people that have them for investment reasons only. Clearly, both of the units we were in did not get much use by an owner, if at all. When you stay in a place that is used by the owner, you can pretty much be assured that the unit will have everything it needs. Another example of missing items would be no lid for the large frying pan and other small things that made it a bit inconvenient for us. We would definitely stay at the Westgate again, but would look to rent from an actual owner before a management company. On the flip side it was nice not to have to put up a security deposit

- stlterp

4/5 stars

The condo is awesome. A very clean and well taken care of property. The kitchen has all the amenities, we used it all week. The staff is very helpful and assisted with all our needs. The only complaint is the parking and the layout of the resort. It is difficult to move around the resort to use all the facilities but there is plenty of staff to point you in the right direction. I would stay here again. Thanks

- John Smith

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