Haven on the Heritage

If you book a pet friendly property then the following provisions (included in the rental agreement) apply:

• ALL PETS ARE SUBJECT TO APPROVAL, please let us know what you would like to bring with you. 
• WE ONLY ALLOW DOGS (Canis familiaris). THAT'S IT. 
• The pet fee is $125 per animal per stay up to one month. Plus tax and processing fees.
• All dogs must be up to date on rabies and other vaccinations. (documentation from an accredited veterinarian must be provided by Guest upon request). 
• All dogs must be treated with a flea and tick repellent at least three days prior to arrival. 
• Guests are responsible for cleaning up all dog waste and disposing of it in a proper trash bin
• Dogs must not be allowed on to furniture or in bedrooms at any time
• Dogs must not make excessive noise
• Dogs must be crated when left in the property and must not be left unattended for any undue length of time
• Guest must observe all local rules, regulations and ordinances regarding pets at all time

If Dogs cause any damage, or the property requires additional cleaning the guest will be charged the cost of any repairs or clean up. If a security deposit has been paid it will be deducted. If there is no security deposit then the guest authorizes their credit card to be charged directly for the repair or clean up cost.  

We do NOT allow any animals other than DOGS, this means NO cats, NO birds (especially NO Parrots), NO livestock or other farm animals (Incuding domesticated pigs), NO insects, NO reptiles, NO Spiders, NO Ponies or other Horses and other 'exotic' pets.  In fact NOTHING OTHER THAN DOGS. (NO we don't allow dog-wolf hybrids either). This clause is dedicated to Airbnb and its guests who can't read or don't understand that parrots are not dogs. 

If you bring a non-approved Pet into the home there is a $500 clean up charge that will be applied to your account for each day the non-approved pet is present. 

Prohibited Breeds of Dogs. Please contact us to discuss your dog if it includes any mix of these breeds:
- Akita;
- Boxer;
- Bull Terrier;
- Bullmastiff;
- Chow Chow;
- Doberman Pinscher;
- German Shepherd;
- Giant Schnauzer
- Mastiff;
- Ovtcharka;
- Presa Canario;
- Pit Bull;
- Rhodesian Ridgeback;
- Rottweiler;
- Neapolitan Mastiff;
- Wolf; or 
- Wolf Hybrid

If you are not sure if your dog is a prohibited breed let us know the type, size and nature of your pet and we'll happily discuss it with you. 

• Fireworks are prohibited.
• Burning of any kind is prohibited.
• Parking on the roadway is not permitted. Parking on lawns is not permitted.
• Towels and/or swimwear are not to be hung on porch railings.
• Trash bins and trash bags are NOT to be brought roadside. They should remain in the service yard where they will be picked up by waste contractors.
• Loud music or excessive noise is not tolerated at any time.
• Motorcycles are not permitted inside the resort. Buses, RV’s, and motorhomes are also not permitted.
• Automobiles always have the right-of-way. Bicyclists and pedestrians shall both use leisure paths where available. If paths are not available – bicycles are ridden with the traffic; pedestrians face the flow of traffic.
• If you walk or bike to or from Shelter Cove-please use the leisure trail under the 278 bridge to cross the highway.
• Do not swim in the lagoon or lakes; alligators may be present.
• Crossing the dunes only at designated beach access points.
• Leaving all live creatures (sand dollars, starfish, etc.) on the beach.
• Not feeding any animals-if fed they become dependent, aggressive and most must be killed.
• Not using lights on or adjacent to the beach during the evening from May – October so Loggerhead mothers can nest and hatchlings can find their way to the ocean; please do not carry or otherwise help them to the ocean.
• Use only audio devices with headphones outside or in the common areas.
• Ensure that all individuals do not exceed reasonable noise levels.
• Pick up after your pets on the beach and common areas.

• Laundry items, such as towels, bathing suits, clothing, may not be hung on railings/balconies or any other location where visible from adjoining properties, a golf course, the beach or the street.
• Please store bicycles neatly, as far from the road as possible, and in a location that does not block walkways or create a safety hazard.
• Bright exterior lighting may not be left on for extended periods, and/or after 10 pm. In no case shall they shine into a neighbor’s residence or property.
• For Oceanside properties: take care that lights do NOT shine onto the beach during loggerhead turtle nesting season (May-October) to protect young hatchlings who are drawn to the light.
• Trash cans and recycling bins should be kept in designated service yards where they will be picked up by the refuse service on the designated day. Please keep garbage in trash cans to discourage animals from spreading trash.
• Short-term renters & their guests must park vehicles in the garage, carport or on the driveway of the rental property, as parking is not permitted on any landscaped surfaces including the front, back or side yards. No trailers or commercially marked vehicles may remain in Sea Pines overnight.
• Short-term renters, renting in Sea Pines are not permitted to bring in motor homes, travel trailers/ RVs, boats, personal watercraft, or jet-ski and ski-doos.
• At no time may any type of motorcycle, dune buggy, electric cart, golf cart, low-speed vehicle, moped or motor assisted bicycle or conveyances of any type be operated on any road or access way within the confines of Sea Pines.  ADA vehicles are permitted.
• Pets must be leashed at all times when outdoors, except as permitted ON the beach during certain times of year (click here for details). We also ask that you please clean up after your pets and dispose of waste properly.
• Please be a courteous neighbor and be mindful of noise levels of people and pets. Town of Hilton Head noise ordinance: reduced level 10 PM – 7 AM daily.
• Guest passes must be displayed prominently in your vehicle while in Sea Pines and are needed to re-enter the community.
• Texting while driving is not allowed in Sea Pines 

We have chosen to make the beautiful community of Sea Pines our place to live, work, or visit. With this beautiful environment comes an extensive variety of landscape and wildlife, and with that landscape and wildlife comes the responsibility to always be aware of our surroundings.
Important Safety Tips Regarding Alligators in Sea Pines

• Assume every body of water contains an alligator
• Stay at least 60 feet (4 car lengths) away from alligators
• Alligators are ambush predators and can move faster than you or your pets
• Keep pets and children away from water’s edge
• Swimming or wading is prohibited in Sea Pines’ waterways
• Feeding or harassing alligators is dangerous and illegal
• Use caution when fishing or crabbing. Do not throw used bait or fish parts into the water

Immediately call Sea Pines Security at 843_671_7170 to report any aggressive alligator behavior or concerns.

ENTRY BY OWNER

Owner or owner's agents may enter the premises under the following circumstances: in case of an emergency; to make any necessary or agreed upon repairs, alterations, or improvements; supply necessary or agreed upon services or show the premises to prospective purchasers, renters or contractors. Agent will provide Tenant with at least 24 hours notice of owner's or owner's agent(s) intent to enter the premises (except in the case of an emergency)

HOLD HARMLESS

None of iTrip Vacations, Sea Oats Vacations LLC. or the owner of the premises assume  risk, responsibility or any liability for, and the Tenant hereby releases, waives, relinquishes and discharges iTrip Vacations, Sea Oats Vacations LLC.  the owner of the premises and all directors, officers, employees, agents or other representatives of such parties from, any (i) loss, damage, illness, injury or exposure to COVID-19, other viruses or the flu to persons or their personal property that occurs during their stay on the premises; (ii) any inconveniences, damage, loss or injury arising from any temporary defects or stoppage in supply of water, gas, cable service, internet service, electricity or plumbing or (iii) any inconveniences, damage, loss or injury arising from or due to weather conditions, insects, natural disasters, acts of God, or other reasons beyond their control.

LOST & FOUND

Agent is not responsible and assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please text us immediately and we will try to assist you in locating your lost item. 
 
Agent is not responsible for any item left behind by a guest.  However, any item, with the exception of perishable items, left behind by our guests and found after departure by Housekeeping will be collected, logged in, and kept in a secure location for collection by the owner for up to fourteen (14) days.  For security and privacy reasons we do not notify a guest that an item has found.  Perishable items, underwear, other hazards to health or safety and miscellaneous toiletries are discarded.   
 
We would be happy to return your lost item(s) to you by United States Postal Service or UPS delivery with tracking information.  Your credit card will be charged packaging and postage. (Minimum charge is $35).  iTrip is not responsible for any item lost or misdirected during shipment by the United States Postal Service or UPS.
 
Lost & Found items are held for fourteen (14) days, after this holding period, the unclaimed item(s) are thrown away, given to local organizations, or disposed of accordingly by Agent

MONITORING

Agent may utilize electronic monitoring equipment (including video, noise, motion, temperature, humidity and other means) at the property to ensure that all local ordinances, including noise & occupancy limits, are observed at all timed and that no events or parties are held on the property.

Our homes are subject to strict noise ordinances. In the event that you trigger our noise monitor you will be asked to turn down the volume immediately. Failure to comply will lead to eviction without a refund.  Cities impose large fines and you may be prosecuted.  You agree to reimburse the homeowner and Agent for all lost income resulting from any suspension of their business license arising from you exceeding the noise alert levels.  

PARKING

Parking at the premises is limited to the number of cars listed in your check-in email. No boats, jet skis, trailers or RVs are allowed without prior permission of Agent.

All vehicles are parked at the risk of the owner.  iTrip Vacations shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the property.  If a vehicle is left on the property after the guest checks out without the written consent of the iTrip Vacations, we reserve the right to have the vehicle towed at the owner’s expense.  No vehicle repairs are to be performed on the property.

Resort parking charges and any associated late fees or inconvenience fees will be charged to the credit card on file and are the responsibility of the tenant.  This includes fees for showing up at the security gate without the relvant QR code, gate pass or other required ID.  Passes not ordered more than 2 weeks prior to check in may be subject to late fees.