Phoenix on the Bay 1-1215

3 BR

3 Baths

Sleeps 10

About

iTrip Vacations Beaches of Alabama proudly offers WORRY FREE BOOKING!

Worry-Free Booking means GO AHEAD & BOOK TODAY - NO WORRIES if you need to cancel! At any time until a week before your stay, you can cancel your booking and WE WILL GIVE YOU 100% OF THE DEPOSIT BACK! Nope, we won't even keep the processing fee! Pinky promise!

$400 in FREE Activities per day ~ See details below!

Phoenix on the Bay 1-1215 is a three-bedroom, three-bath condo located on the second floor that has great views and all the amenities that you could ask for.

• Access to the balcony from the living area and primary bedroom.

• Tile flooring is throughout the living areas and there is luxury vinyl plank flooring in the bedrooms

• The kitchen is fully equipped kitchen with everything that you need in your home away from home. The dining room table seats six and there are two bar stools for additional seating.

• Full-size washer and dryer are inside the unit

• The living area has a sofa sleeper with balcony access and a large flat-screen wall-mounted TV.

• The primary bedroom has a king-size bed with a flat-screen wall-mounted TV. The primary bathroom features a jetted tub.

• The second bedroom has a king-size bed with a falt-screen TV.

• The third bedroom has a queen-size bed and a set of twin bunk beds with a flat-screen TV. *Children six years or younger should not be permitted on the top bunk.

• Wireless internet access is provided

• Amenities include: 24 Hour Security, Air Conditioning, BBQ Grill, Balcony, Cable, Clothes Dryer, Coffee Maker, Communal Pool, Covered Parking, Covered Patio, Dishwasher, Disinfected, Dock, Elevator, Enhanced Cleaning, Fitness Room, Heated Indoor Pool, Hot Tub, Ice Maker, Internet/Wifi, Iron and Board, Jacuzzi, Kiddie Pool, Kitchen, Laundry, Lazy River, Microwave, Outdoor Pool, Patio, Pickle Ball, Picnic Area, Pier, Private Balcony, Putting Green, Refrigerator, Satellite/Cable, Sauna, Self Check-In, Sundeck, Tennis Court, TV, Washer/Dryer, Water Slide, Water View

• No waiting in long lines for check-in or check-out with keyless entry!

There is a boat launch and fish cleaning station, and boat slips are available to rent (cost depends on the size of the boat, $25 up to $60 per day). Trailer parking is also available at $5 per night on a first-come-first-serve basis on-site.

• Maximum of two cars allowed. Parking passes are $55 each and are limited to 2. Guests must provide registration information in advance and will then purchase parking passes online via a link sent by email, after they have been registered.

• Minimum age to rent is 25.

*NON SMOKING

*MINIMUM AGE TO RENT IS 25

*MUST CALL FOR MONTHLY AVAILABILITY

*THIS PROPERTY IS MANAGED BY ITRIP VACATIONS ALABAMA BEACHES

$400 FREE Activities Daily-Guests will receive one complimentary admission to our select activities per day. You can go to every one of these activities every day, and one person will be free per day. Additional guests will pay full price. Admissions are non-cumulative and non-transferable. Unused admissions expire daily.

So yes, you may choose to go fishing in the morning (one person is free), then golf at lunch (one person is free), and then go to the zoo that afternoon (one person is free). Or you may choose to go to the zoo in the morning with the kids (one person is free), and your husband can play golf (one person is free) and then meet that afternoon to go on the dolphin cruise (one person is free.) You may do some or all of these select activities every day, and one of your parties is free every day.

These activities are yours to use if you choose to do so at no additional cost or obligation.

*Does not apply to monthly reservations, and some activities are seasonal

Due to recent incidents of credit card fraud, we have implemented additional security measures to protect our guests and ensure a smooth check-in process.

If you are booking a reservation to arrive within the next 48 hours, we kindly request that you provide us with a copy of your ID and credit card. The name on these documents must match the name on the reservation. We must receive these documents by the close of business on the day that you booked your reservation.

27580 Canal Rd, 1215 Orange Beach, AL 36561

To purchase a vacation condo like this one, Larry Hutto with World Impact Real Estate Orange Beach

Sleeping Arrangements

Living Area Sofa Queen

Primary Bedroom King

Second Bedroom King

Third Bedroom Queen, Bunk Twin

Bathroom Configuration

Primary Bathroom: Shower, Jetted Tub, Toilet

Second Guest Bathroom: Combo Tub Shower, Toilet

Third Guest Bathroom: Combo Tub Shower, Toilet

Property Rules

Check In: After 4pm

Check Out: Before 10am

Smoking: Not Allowed

Amenities

Air Conditioning

Balcony

Bbq Area

Beach

Bed Linens

Bird Watching

Boat Slip

Boating

Cable

Children Welcome

Cleaning Disinfection

Coffee Maker

Communal Pool

Cooking Basics

Covered Parking

Cycling

Deepsea Fishing

Dining Table

Dishes And Silverware

Dishes Utensils

Dishwasher

Dryer

Eco Tourism

Elevator

Enhanced Cleaning Practices

Essentials

Family

Fire Extinguisher

Fishing

Fishing Bay

Fishing Surf

Fitness Center

Fitness Room

Grill

Hangers

Health Beauty Spa

Heated Pool

Heating

Hiking

Historic

Hospital

Hot Tub

Hot Water

Ice Maker

Indoor pool

Internet

Iron

Iron Board

Jacuzzi

Jet Skiing

Kayaking

Kiddie Pool

Kitchen

Laptop-Friendly

Laundromat

Lazy River

Linens

Living Room

Lock On Bedroom Door

Marina

Microwave

Minimum Age Limit

Mountain Biking

Museums

Outdoor Pool

Outlet Shopping

Oven

Parasailing

Pier

Pier Fishing

Pool

Private-Entrance

Private-Living-Room

Putting Green

Refrigerator

Romantic

Sailing

Satellite or Cable

Sauna

Scuba or Snorkeling

Self Check-In

Self Checkin Checkout

Shampoo

Shopping

Skiing Water

Smoke Detector

Snorkeling

Stove

Sundeck

Surfing

Swimming

Television

Tennis

Theme Parks

Toaster

Towels

Washer

Water Parks

Water Slide

Water Sports

Water View

Wildlife Viewing

Wind Surfing

Wireless Internet

Zoo

Common Surface Disinfectant

Golf

Outdoor Lighting

Map

Videos

Reviews

5/5 stars

Do you want a place for multi generations very relaxing great weather

- Scott

5/5 stars

Your condo was clean and beautiful!!!! Thank you!

- WENDY

5/5 stars

Gorgeous

- Kesha

5/5 stars

This condo was so clean and ready for our arrival. The kitchen items that it was stocked with allowed for ease of cooking! Everything was well maintained and in good standing, nothing loose or broken. We appreciate the space as it was inviting, homey, and comfortable. We were able to relax and truly enjoy the weather, the area, and definitely unwind. Our issues during the trip had to do with Phoenix on the Bay and the property manager. The lazy river was being resurfaced and all of the other water features south of the north pool were inoperable. Joe, the property manager was rude, demeaning, and unwilling to try anything to supplement the situation, construction, and lack of amenities. The conversations that I had with Joe, he was belittling, closed off, and unwilling to listen and work with me and my family. Because we had booked through itrips versus Brett-Robinson he brushed me off and stated that I was not his responsibility because we didn't book through him. It was incredibly off putting and frustrating. The condo would bring me and my family back to the building and Orange Beach, but the construction and property manager has me looking elsewhere for next year. I hope that this review can be sent to both Joe on the property AND Brett-Robinson management office for consideration and adjustments in customer service moving forward. Again, our experience with this condo and itrips was phenomenal! Our issues remained with persons and situations outside of this.

- Liz

5/5 stars

Comfy and spacious. Tv with plenty of options for kids and adults. Kitchen stocked with good gadgets. We really liked the door code, so no one had to keep track of keys! Rooms were spacious and had room for kids. Cleaning could be improved upon, like mopping the floors. Toilet paper holder in middle bathroom fell off the wall. I stepped on an upholstery pin in the carpet by the bathroom door. Not even close to a window or couch. Glad it wasn’t a child. I don’t think the vacuum either. Bathrooms and kitchen were clean, but We spray disinfectant on everything when we arrive.

- Anne

Thank you for your stay with us! We are thrilled that you enjoyed it! We will certainly have the toilet paper holder repaired and pass along your feedback to our cleaning teams. We clean and disinfect each property between guests, but certainly encourage anyone to bring and use their own as well!! We appreciate your valuable feedback and look forward to seeing you again soon.

- Manager Response

5/5 stars

Your service never told me that it was completely separate from the Phoenix by the bay management company - so when I had an issue they could not help.

- Robert

Thank you for your stay with us. We are terribly sorry that you were confused. We indeed manage the unit you stayed in. Phoenix on the Bay is the management company for the complex. Respectfully, we were in touch with you via text and email from the minute you reserved the unit, with nearly 30 communications coming from us. Each email and text specified how to get in touch with us if you had questions or had any issues. Additionally, we spoke with you directly on April 7 when you reached out to us because you weren't sure how to use the door code. We wish we had known that there was some confusion at that time as we would have loved the opportunity to clear it up. All in all, we hate to see that you weren't clear on who to contact if you had questions. We hope to see you again and wish you the best of luck.

- Manager Response

5/5 stars

The first time we have stayed at Phoenix on the Bay and we loved it. The kids loved the slide and lazy river, although I wished the piers had be completed bc I have a littler fisherman in the family. The condo was perfect and I was impressed with security. Thanks again we had a great time.

- LaWanda

Thank you for your stay with us. We are thrilled you enjoyed it. We appreciate your valuable feedback and look forward to seeing you again soon.

- Manager Response

5/5 stars

Beautiful surroundings, lazy river, and pools!!! Highly recommend!

- Melissa

Thank you for your recent stay with us! We are thrilled that you enjoyed it so much. We appreciate your valuable feedback and look forward to seeing you again soon!

- Manager Response

4/5 stars

Condo and facilities were very nice and very clean. Basketball and docks were advertised, but were not available. Boats were parked on the ball court. Families were not allowed to play catch in the pools, no signs or hint of this. The washing machine sounded like it was going to take off every time it was used. But again, facilities are very clean.

- Charity

Thank you for your stay with us. We are so glad you found the condo to be nice and clean. We are terribly sorry about the basketball court, but we don't see anywhere in the ad or photos where we advertise that there is basketball court available. We will take a look at the washing machine. We appreciate your valuable feedback and look forward to seeing you again.

- Manager Response

5/5 stars

This condo was the best I’ve had in a long time. The condo was spacious and provided everything we needed. Each room has its on bathroom which I celebrated that. The staff on the property was professional and very helpful!! Overall, our stay was amazing!! We will definitely book it again!!!

- Kimmy

Thank you so much for your stay with us! We are thrilled that you enjoyed it so much. We appreciate your valuable feedback and look forward to seeing you again!

- Manager Response

5/5 stars

My wife and I stayed the month of February in this unit. Lots of sun on balcony. Huge condo. Very clean. Great job during this covid virus time. We have family in Mobile and Gulf Shores. This was a perfect place to visit. Thank you Beaches of Alabama for great communication. Hope to be back next year.

- Lester

Thank you so much for your stay with us! We are thrilled that you enjoyed it so much. We appreciate your valuable feedback and look forward to seeing you again!

- Manager Response

5/5 stars

The condo and the iTrip service were excellent and simple. Everything we wanted in the trip! I will do it again soon!

- William

Awesome! We are glad you enjoyed it. We appreciate your valuable feedback and look forward to seeing you again soon.

- Manager Response

5/5 stars

Stay was good, unfortunately the condo above did leak, thank goodness into the closet so maintenance had to place blowers to dry it out. We turned them off at night because of the noise. this is not the rental fault and they did respond immediately.

- Carlin

5/5 stars

When arriving to the unit we rented because of location and having grandkids excited for pool use and lazy river. Upon getting there we had a wonderful deck that looked over a pool with cement bags and orange taping the area off. We had many nice days to enjoy the pool area and no activity of workers and no chairs put out to use. Upon calling I trip they were listening ears and acted upon it.

- Normie

4/5 stars

The cando was nice everything we needed. The floors could have been cleaner. Enjoyed the stay.

- Vicki

Thank you for you recent stay with us. We are thrilled that you enjoyed it! We appreciate your valuable feedback and look forward to seeing you again soon ~

- Manager Response

5/5 stars

The place was wonderful so peaceful love the view

- Charlotte

Thank you so much for your recent stay with us! We are thrilled that you enjoyed it. We appreciate your valuable feedback and look forward to seeing you again soon!

- Manager Response

4/5 stars

great service and great price

- William

Thank you for your recent stay with us. We are thrilled that you were pleased. We appreciate your valuable feedback and look forward to seeing you again soon!

- Manager Response

5/5 stars

Condo was very welcoming. Had a great stay. The whole loved an enjoyed the facilities. Thank you

- Latifa

Thank you for your recent stay with us! We are thrilled that you enjoyed it so much. We appreciate your valuable feedback and look forward to seeing you again soon!

- Manager Response

5/5 stars

Our weekend was very relaxing and comfortable. We loved the unit, it was very spacious and decorated very nice. The family loved the lazy river, pools and putt putt. It was a short 5min drive to the cotton bayou public beach, public grocery, shopping, and Catholic Church(approx 10min away). We would definitely return for another stay! God Bless LK

- Laurie

Thank you for your recent stay with us! We are thrilled that you enjoyed it so much! We appreciate your valuable feedback and look forward to seeing you again soon!

- Manager Response

5/5 stars

We had an amazing time at this condo very spacious and well maintained. The kids loved the water slide and lazy river and spend many hours swimming. We had a maintenance problem come up but it was handled very quickly and professionally. We will definitely be back!

- Kendra

Kendra - Thank you so much for your recent stay with us in Phoenix on the Bay 1-1215. We are thrilled that you enjoyed it so much. We appreciate your valuable feedback and look forward to seeing you again soon!

- Manager Response

2/5 stars

The floor was so dirty when we arrived. I think the housekeepers only vacuumed and never mopped. You may want to have someone check on the quality of housekeeping. The sink smelt like rotten eggs. Not sure what was going on there. Debbie

- Deborah

Debbie - Thank you so much for your recent stay with us in Phoenix on the Bay 1-1215. We are so sorry to hear that you were disappointed when you arrived. We would have loved the opportunity to address your concerns if you would have let us know. We would have gladly sent housekeeping back to the unit to rectify any issues. We appreciate your valuable feedback and take it into consideration.

- Manager Response

5/5 stars

We had 3 couples staying at the condo last week. Everyone has their own bed and bath which worked out fantastic. We were greeted by an exceptionally nice receptionist when we stopped in to get our parking passes. We needed 3 as we were all in separate vehicles. That was not a problem. She told us of all the amenities and was very helpful. The condo was SUPER clean. There was no noise at night and everyone slept great. All the beds were very, very comfy. We swam in the heated pool with the kids and they had a blast. Of course the outdoor pool was entirely too cold this time of year of we did walk out and check it out. Everyone agreed that this condo is THE PLACE to stay at during the summer too. Thank you for sharing this place with us.

- Pamela

Pamela - Thank you for your recent stay at Phoenix on the Bay 1-1215 and for your review. We are thrilled that you enjoyed your visit so much! We appreciate your valuable feedback and look forward to seeing you again!

- Manager Response

2/5 stars

The condo and amenities were great, this spot is right next to the marina where we fish out of so location was great as well. That being said the unit has a number of rough edges, couch cushions coming apart, multiple toilets not flushing, garbage disposal on it's last legs, refrigerator beginning to rust away, dishwasher was crazy loud and sounded like it was dying when we ran it. There was mold all around the front door as well that was kind of gross. I wouldn't stay here for more than a couple of days.

- Thomas

Thomas - Thank you so much for your recent stay at Phoenix on the Bay 1-1215! We are glad that you enjoyed being close to the marina. We appreciate your valuable feedback about the items in the property and will evaluate. We look forward to seeing you again!

- Manager Response

5/5 stars

The place was great but... We had planned this trip for quite a while. I had my boat with a reserved boat slip. Unfortunately due to tropical storm Cindy, the boat never left my trailer and we hardly had a chance to use the lazy river. We had to stay indoors. Kind of put a damper on the whole vacation.

- Don

Don - Thank you so much for your recent stay! Gosh - we sure wish you couldh have had better weather you had during you vacation! We appreciate your valuable feedback and sure hope you will come back again soon!

- Manager Response

5/5 stars

We had a nice stay. We have stayed at the Phoenix before and we love all the area has to offer. We do have 2 complaints about 1215. The floor was not clean and the soiled recliner. The beautiful floor did not show dirt but the bottom of the kids feet sure did. We avoided sitting in the recliner. For our money we paid we we were disappointed. Thanks for the opportunity to give a review.

- Jerry

Jerry - Thank you so much for your recent stay! We're glad you were able to get back to the Phoenix. We agree - that area has so much to offer. We're sorry to hear that you weren't happy with the floors. What you saw was actually a build-up of cleaning product on the floor, but we can understand why it would not be something you would want to see. We will take the info about the chair into consideration, and have it evaluated. We appreciate your valuable feedback and look forward to seeing you again soon!

- Manager Response

4/5 stars

the room was very clean and nice, but the check-in time was super late and we made it in early and had to wait for two hours before we can check in. the people their are very rude and stereotyped my children, by harassing them every time they were out on the property. I spent a lot of money for this vacation and I didn't appreciate the treatment of the staff members at the facility. I enjoyed the room but I will not book another vacation with you ever again. thank you Lakebra Wilkins

- A FlipKey verified reviewer

Thank you for your recent stay with us! We are thrilled that you found the room to be clean and nice. We are so sorry to hear that you had an issue with the on-site staff. We wish you would have let us know so we may have tried to address it for you. We appreciate your valuable feedback and wish you the best of luck with your future vacations.

- Manager Response

5/5 stars

POB 2015 was very nice. we normally stay here every summer and this is probably one of the better units. Décor was beautiful. There were a few things that concerned us (which I will list next) but if I had to choose a unit again, I would most definitely look to see if this one was open. Concerns: 1. The light in the master bedroom near closet/bathroom area.....when you open the cabinets, one of them hits the light in the hall....several times we opened it not thinking of the light and thought we had broken it. 2. The bathroom in the 3rd bedroom....the toilet is apparently leaking. we never really used that bathroom so it took me the entire trip to realize it. Night 2, I thought one of the kids made a mess so I cleaned it up. Night 6 I went in there (hadn't been in there since night 2) and it was the same thing. 3. Table on the balcony was not sturdy....you could see someone had tried to replace the screws with some that obviously didn't fit. These things did not put a damper on our stay at all so I will give this unit a 5 stars!

- Denice

5/5 stars

We recently stayed in this unit and had stayed there previously. It is a wonderful condo with large rooms and lots of patio furniture. When we arrived I had to immediately call for maintenance regarding 2 toilets that were out of order as well as a recliner that was completely broken. The girl was friendly and would turn in a repair order. When another lady called back she proceeded to tell me that the handle on one toilet had just been repaired. I explained that it was in fact broken inside the tank and the other was leaking water from the base. She said it was condensation. I told her there was a trail of water and she continued talking over me, arguing and then hung up on me. The repairman came but the parts he used did not fix either issue. I later called to report the rude person and that we still needed a repair. A different plumber came and fixed one toilet and said the other in fact needed to be removed and replaced. It was not replaced during the week we were there. The unit has new tile that replaced the worn carpet and it was extremely nice. Overall it is a great place to stay, however the lack of customer service skills the one lady had with me on the phone was inexcusable!

- Joan Riosa

5/5 stars

This is the second time we have stayed in this condo. We enjoyed the new floor in the living area. Much better then the carpet. See you next year.

- Barbara

5/5 stars

Quiet relaxing and inviting location. Very clean and well kept up through out vacation. Kids enjoyed dolphins, pool, hot tubs and tennis courts. Needs a on site bar and restaurant. Would return to the location in the future

- Bruce V

5/5 stars

I was not please with the condition of this condom unit upon arrival and during our stay. Upon arrival we found the master bathroom flood with standing water. So much so we hought there must be a water leak in the bathroom.the carpet at the threshold of the bath room was soaked. we advised Itrip of this issue and a service guy arrived a couple hours later and found no leaks. He soaked with water up with condo towels. Later he brought in a dehumidifier. while there he noiced the terrible conitions the capet was in, in the dining & living room areas. He promised to bring in a carpet cleaner the next day to clean the carpets. This never happened. We were advised several time prior to arriving that entry might be delayed due to high volume of cleaning requirements during PEAK season and that every condo had an inspection after cleaning and before the next tentate arrived. This inspection must not of happened. We were very displeased with this unit.

- Tom

Thank you for your recent stay! I am saddened to hear of your issues upon arrival. We have never been able to confirm the origin of the leak; however it is necessary to put the dehumidifier in place for several days to alleviate any type of bacteria or mold spore growth. I’m confident it was just a misunderstanding about the carpets being cleaned. Our maintenance department does not have access to a machine for cleaning the carpets this would have required an outside vendor. During the busy season the carpets certainly take a lot if cruel and unusual punishment! We do let our guest know that during the high season you could possibly be delayed at check in. The housekeepers work diligently to have the units ready in a timely manner however sometime circumstances beyond their control can occur. We appreciate your feedback and value your input.

- Manager Response

5/5 stars

Very pleased with the whole process of renting this condo. Everything was perfect and everyone was so friendly and helpful! The condo was so clean and extremely comfortable. No complaints at all.

- Cristan

2/5 stars

The Phoenix on the Bay condo was nice but the light-colored carpet in the den area was very dirty and had many stains. It either requires a serious cleaning or actual replacing. The DISH Network TV sets would not work. We had to call in Secure Vision to address the issue.This was an inconvenience to say the least. Some personal clothes were left behind in one of the bedrooms and the front desk would not take responsibility to hold them for us until their return. We asked iTrip to assist in getting the clothes back several times. They did not return any of our phone calls and reacted unsatisfactorily in assisting us to get the clothes back. All-in-all, we were disappointed with several issues. Would not recommend a future stay at this location.

- Barry Mader

Vacation Rental Reviews by

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